Methodological approaches applicable to patient-provider interaction analysis: A mini-review

Online platforms and smartphone applications that facilitate patient-provider communication are examples of how digital technologies support human interaction. Telehealth enables clinical encounters when physical consultations not possible, evidence confirms face-to-face remote healthcare have comparable efficacy. Furthermore, research shows relationship influence patient outcomes. However, we lack studies on what happens during these interactions, particularly in text-messages conversations, from a linguistic or behavioral perspective. Our methods will evolve alongside our channels. Currently, there is an overall preference for qualitative research. Some authors argue quantitative measures (clinical measurements, questionnaires) understanding the patients' experiences, whereas approaches (interviews, focus groups) provide full picture. Others suggest their combination to interpret interactions thoroughly. As result, it often difficult researcher choose between one more approaches. We conducted mini-review approaches, such as corpus linguistics conversation analysis, well analysis variance temporal pattern detection, analysis. Additionally, distinguish relevant communicative features synchronous live video-calls, asynchronous non-instant messaging. further discuss methods' potential aim guide researchers methodology interaction studies. recommendations based approaches' ability answer question, mixed-methods approach future